Human Error Caused OWASA Fluoride Overdose, OWASA Very Sorry About That

Human Error Caused OWASA Fluoride Overdose, OWASA Very Sorry About That

An “unintentional [water treatment plant] operator key stroke”—literally, someone hit the wrong button—caused the overfeed of fluoride that forced OWASA to shut down its water plant last week, according to independent reports released Friday.

The extra fluoride dosage, plus a major water main break the next day, prompted a water shortage in Orange County that closed businesses, placed Chapel Hill and Carrboro under states of emergency, and sent residents scrambling to buy bottled water. Customers were unable to use or drink their water for more than twenty-four hours.…

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